Cleveland City Hall on East Sixth Street and Lakeside Avenue.
Cleveland City Hall on East Sixth Street and Lakeside Avenue. Credit: Erin Woisnet for Signal Cleveland

Cleveland City Hall will reopen to the public at 11 a.m. on Wednesday after a “cyber incident” that closed the seat of city government for two days. 

Mayor Justin Bibb’s office did not divulge any new information on the incident in a brief news release issued Tuesday afternoon. Cleveland’s satellite offices in the Erieview complex will also open Wednesday. 

“We are committed to continuously providing updates as soon as they are available,” the news release said. “We will not be releasing any details that may compromise the ongoing investigation of this incident.”

Cleveland officials first took notice of “abnormalities” in city computer systems on Saturday, IT commissioner Kimberly Roy Wilson said this week. In response, the city shut down internal software platforms and systems and closed City Hall on Monday and Tuesday. The city also closed its Erieview offices. 

City Hall says emergency services and airports remain operational. Officials have acknowledged that the city temporarily took down the computer-aided emergency dispatch system on Sunday as a precaution but have since restored the service. 

Residents in an emergency should still call 9-1-1, the city’s news release said. Police officers are responding to calls and communicating with dispatchers, Chief Dorothy Todd said Monday. 

Government Reporter
I follow how decisions made at Cleveland City Hall and Cuyahoga County headquarters ripple into the neighborhoods. I keep an eye on the power brokers and political organizers who shape our government. I am a graduate of the Medill School of Journalism at Northwestern University and have covered politics and government in Northeast Ohio since 2012.