Cleveland City Hall will be closed to the public again Tuesday as the city recovers from last week’s ransomware cyberattack.
Aside from announcing the closure, Mayor Justin Bibb’s office shared no new details Monday afternoon on the attack that hit city computer systems the weekend of June 8 and 9. A news release from the city reiterated that it is still providing basic services.
“Despite the temporary closure of City Hall, essential city services, including Public Safety, waste collection, recreation centers, operations at the airport, Cleveland Public Power, Water and Water Pollution Control, are functioning and operating normally to ensure the continued well-being and safety of our residents,” the news release said.
City Hall has been open to public business only one day in the last week. Employees have been reporting back to work in person since Wednesday.
Although not all systems are fully running yet, City Hall was able to process payroll for employees this week, the mayor’s office told staff in an email Monday.
Wireless internet access is still down at City Hall and other locations, the email said. Cloud-based work platforms are available, but access is “inconsistent as IT syncs and stabilizes our systems.” Bibb’s office told staff that City Hall would distribute its limited number of wifi hotspots to city divisions.
“Other than through mobile hotspots, it will be some time before wifi is readily available at City Hall, Erieview and Rec Centers,” the email said.
Residents looking for birth or death certificates can request them online from the Ohio Department of Health, the city said. Lead safe certificate applications are available here.